Encountering the warning message “This device has been disabled due to an invalid license” on your Android TV box can be frustrating. Fortunately, there are steps you can take to resolve this issue and get back to enjoying your favorite content. Here’s a guide on how to fix it.

Step 1: Power Cycle Your Device

The first and simplest solution is to perform a power cycle:

  1. Power Off: Turn off your Android TV box completely.
  2. Wait: Leave it powered off for about 3 seconds.
  3. Restart: Turn the device back on and check if the issue persists.

This simple reset can often resolve minor glitches and restore functionality.

Step 2: Contact Your Supplier

If the power cycle doesn’t work, it’s time to reach out for professional help:

  1. Document the Issue: Take a video or photos of the warning message to show the supplier.
  2. Find Your MAC Address: Locate the MAC number of your device. This is usually found in the settings under “About Device” or on a sticker on the device itself.
  3. Send Information: Provide the video/photos and the MAC address to your supplier. They will be able to assist you further.

Online Upgrade

Once your supplier receives your information, they can perform an online upgrade of your TV box. This process may involve remotely updating the software to fix the licensing issue.

Conclusion

Encountering a pop-up warning like “This device has been disabled due to an invalid license” can be inconvenient, but following these steps can help you resolve the issue quickly. Start with a simple power cycle, and if that doesn’t work, don’t hesitate to contact your supplier for assistance. With their help, you’ll be back to enjoying your favorite shows and movies in no time!