Android TV boxes have become popular devices for transforming regular TVs into smart entertainment hubs. However, encountering connectivity issues, such as an Android TV box not connecting to WiFi, can be frustrating. In this blog, we will provide you with a comprehensive troubleshooting guide to help you overcome this challenge and get your Android TV box back online and connected to your WiFi network.

  1. Check Your Network Connection:

First, verify if other devices in your home are successfully connected to the WiFi network. If they are not, the issue may lie with your network itself. Restart your modem and router, and ensure that the WiFi signal is strong enough for your Android TV box to connect.

  1. Ensure Correct WiFi Credentials:

Double-check that you are entering the correct WiFi network name (SSID) and password for your Android TV box. Verify the case sensitivity and any special characters. Sometimes, a simple typing error can prevent a successful connection.

  1. Restart Your Android TV Box:

Perform a restart on your Android TV box by unplugging the power source, waiting for a few seconds, and then plugging it back in. This can help resolve minor software glitches and connectivity issues.

  1. Forget and Reconnect to WiFi Network:

On your Android TV box, navigate to the network settings and “Forget” the WiFi network that you are having trouble connecting to. Then, search for available networks again, select your WiFi network, and re-enter the correct password to establish a fresh connection.

  1. Update Firmware and System Software:

Check for any available firmware or system software updates for your Android TV box. Manufacturers often release updates that address connectivity issues and improve overall performance. Install the latest updates to ensure your device is running on the most stable software version.

  1. Adjust WiFi Channel and Bandwidth:

Access your router’s settings and change the WiFi channel and bandwidth. Sometimes, interference from other devices can disrupt the connection. Experiment with different channel and bandwidth settings to find the optimal configuration for your Android TV box.

  1. Reset Network Settings:

If all else fails, you can try resetting the network settings on your Android TV box. Access the network settings menu and look for the option to reset network settings or restore factory defaults. Note that this will erase any saved WiFi networks, so you will need to re-enter the WiFi credentials.

  1. Contact Customer Support:

If you have exhausted all troubleshooting steps and your Android TV box still fails to connect to WiFi, it may be time to reach out to customer support. Contact the manufacturer or consult the user manual for further assistance or to inquire about potential hardware issues.


Experiencing WiFi connectivity issues with your Android TV box can be a frustrating roadblock to enjoying seamless streaming and smart TV capabilities. By following the troubleshooting steps outlined in this guide, you can effectively address the problem and get your Android TV box connected to your WiFi network once again. Remember, patience and persistence are key, and if the issue persists, don’t hesitate to seek assistance from the manufacturer’s customer support.